Josie - Staff Friendliness GROUP POINT PERSON FOR MEETINGS and CONTACT

22
20
23
28

Alizzy - User Friendliness

4
5
12, 18, 19
14
15
17
+ overall visual appeal
+ overall ease of navigation

Lisa - Content

1
2
9
10
16
+ multiculturalism

Mike - Support/Systemic Value

6
7
8
11
24& 25
26
27
+ phonecall to check out customer service with vendor