1+Criteria+Breakdown



**Josie - Staff Friendliness GROUP POINT PERSON FOR MEETINGS and CONTACT**
22 20 23 28 

**Alizzy - User Friendliness**
4 5 12, 18, 19 14 15 17 + overall visual appeal + overall ease of navigation 

**Lisa - Content**
1 2 9 10 16 + multiculturalism 

Mike - Support/Systemic Value
6 7 8 11 24& 25 26 27 + phonecall to check out customer service with vendor